Please read this Legal Notice carefully because it governs your use of www.iglooimaging.co.uk and affects your rights and liabilities under the law.

By accessing and using www.iglooimaging.co.uk you are agreeing to the terms and conditions contained in this Legal Notice and the Privacy Policy. If you do not agree do not use www.iglooimaging.co.uk.


1. Introduction

1.1 These terms and conditions ("the terms") govern every contract made between iglooimaging.co.uk for the supply of goods and services to any person, firm or company ("the client").
1.2 The terms prevail over any written terms and conditions of the client.
1.3 Any variation to the terms must be agreed in writing by a director of iglooimaging.co.uk.
1.4 All contracts between iglooimaging.co.uk and the client will be governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.

2. Price and payment

2.1 The client will pay iglooimaging.co.uk the fixed fee or current price list charge - whichever is agreed at the time of instruction.
2.2 Invoices from iglooimaging.co.uk to the client for supply of goods or services should be paid in full using the online payment facility.
2.3 Invoices from iglooimaging.co.uk to the client for iglooimaging.co.uk services should be paid in full using the online payment facility.
2.4 The client must have a credit account with iglooimaging.co.uk to receive goods or services.
2.5 iglooimaging.co.uk reserves the right (without disclosing a reason) to demand payment for work on collection at any time.
2.6 The client will pay iglooimaging.co.uk any expenses incurred by in connection with the recovery of monies outstanding (including legal costs on an indemnity basis).

3. Ordering

3.1 Orders for work must be given in writing to iglooimaging.co.uk by the client.
3.2 Not withstanding clause 3.1, if iglooimaging.co.uk accepts a verbal order from the client iglooimaging.co.uk will not be held responsible for any mistakes (made by either party) arising from that verbal order.
3.3 iglooimaging.co.uk reserves the right to refuse to accept any order.
3.4 iglooimaging.co.uk does not have a full refund policy.
3.5 iglooimaging.co.uk offer a full stationery design package of which letterhead, compliments slip, and business card allow limited revisions.

4. Quotations

4.1 All quotations given by iglooimaging.co.uk will be valid for 28 days from the date of quotation.
4.2 If the clients final order changes from the original specification made for the quotation, iglooimaging.co.uk reserves the right to vary the quotation.

5. Turnaround times

5.1 Turnaround times which are quoted on the web site are normal target times only and iglooimaging.co.uk accepts no liability for failure to meet these times, but will use its best endeavours to do so.

6. Image sizes

6.1 Some transparencies and/or negatives do not have the exact same proportions as certain paper sizes. If this is the case, the client must inform iglooimaging.co.uk if they require the full image area or if image should be cropped to fill the desired print size. If no instructions are given iglooimaging.co.uk will print the full frame.

7. Print finish

7.1 Unless stated by the client, iglooimaging.co.uk will decide, at its sole discretion, which print finish to use (either semi-matt or gloss).

8. ADSL data transmission

8.1 iglooimaging.co.uk will not accept responsibility for loss of earnings to the client for untransmissable ADSL data. It is solely the responsibility of the client to ensure the receiving end of the ADSL transmission has an active compatible computer. It is also the responsibility of the client to ensure the correct ADSL address is given to iglooimaging.co.uk.

9. Uncollected work

9.1 If communication from the client is suspended for a period of 2 months or more iglooimaging.co.uk retain the right to cancel the project from it's work schedule.
9.2 If any items of work including prints and original files belonging to a client are not collected after 12 months of the requested work being done, iglooimaging.co.uk reserve the right to dispose of such material.

10. Copyright and moral rights

10.1 iglooimaging.co.uk claims no copyright in material submitted to us for the purposes of fulfilling the clients instruction.
10.2 The client warrants that the client owns or controls all rights, has obtained all copyright, or has permissions, consents and waivers that as are now and hereafter required for all copying, processing, scanning, printing and manipulation to be undertaken by iglooimaging.co.uk.
10.3 The client also warrants that no copyright or moral rights will be infringed by iglooimaging.co.uk carrying out the requested work.
10.4 The client agrees to indemnify iglooimaging.co.uk against all losses, damages, claims or expenses which iglooimaging.co.uk may incur by virtue of any breach of the above warranties.

11. Liability

11.1 The client must contact iglooimaging.co.uk concerning details of an invoice within 7 days of the date of the invoice.
11.2 iglooimaging.co.uk's liability to the client or any other party for the loss including theft, or destruction or damage to any materials provided by the client which are deposited with iglooimaging.co.uk for whatever reason;-
11.2.1 Will be limited to the replacement cost of the actual material and;
11.2.2 iglooimaging.co.uk will not be liable for the cost of reshooting or reprinting the material contained on the material and;
11.2.3 iglooimaging.co.uk will not be liable for any loss or damage to the client or any other party including loss of income and;
11.2.4 It is the clients responsibility to insure against such loss and damage.
11.3 iglooimaging.co.uk will not be liable for failing to complete any contract between iglooimaging.co.uk and the client due to circumstances beyond iglooimaging.co.uk's control including loss of power supply, machine breakdown, loss of materials, fire, storm, flood, act of god, war, civil disturbance or terrorism.


Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and the World Wide Web by iglooimaging.co.uk. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at info@iglooimaging.co.uk

Information Collected

We collect personal information from visitors to www.iglooimaging.co.uk ('the Site') through the use of online forms and every time you email us your details. We collect additional information automatically about your visit to our website.

Use of personal information

We process personal information collected via the Site for the purposes of:

providing and personalising our services
dealing with your enquiries and requests
providing you with information about products and services we offer
You may opt in by sending us an email at info@iglooimaging.co.uk. We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

Use of cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about the use of cookies on http://www.cookiecentral.com. We use 'cookies' to identify you when you visit this website and to keep track of your browsing patterns and build up a demographic profile. Our use of cookies also allows registered users to be presented with a personalised version of the site and have access to information about their account.


We will disclose personal information to other companies within our group of companies, successors in title to our business and suppliers we engage to process data on our behalf.

Other websites

The Site may contain links to other websites which are outside of our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Copyright & Trademark

This website contains trademarked imagery. The portfolio section of the website contains examples of original work carried out by Igloo Imaging for various commercial clients. All third party items, including names, logos, service marks, product visuals, copyrights and trademarks are the property of their respective holders. You may not copy, adapt, reproduce or otherwise transmit any text, imagery or other content from the website for any commercial or public use. Any usage whatsoever requires prior written permission.